(+612) 2531 5600
PO Box 1622 Colins Street West Victoria 8077 Australia
This policy sets out the basis on which personal information about you may be collected and used when you use (whether to just browse or to make a purchase) the following website: 24Chemist.com and on our mobile with us on 24Chemist.com official Facebook, Instagram, Twitter and YouTube accounts (“Social Media”).
By using this Site, registering an Account, interacting with us on Social Media and purchasing Items from the store you are accepting and consenting to the terms of this policy.
For information on how and why we collect and process your personal data when you visit our site or use our app, sign up for our newsletter, register for an account, log in to your account, purchase a product via our checkout, see the “let’s make this personal” section below.
You have the right to be given the following information each time we collect information from you:
You have the right to ask us the following about our use of your information: (a) the purpose of our use; (b) what type of information is used; (c) who we share your information with; (d) how long we keep your information; (e) what rights you have in relation the information we hold; (f) whether you have a right to lodge a complaint with the Information Commissioner’s Office or other supervisory authority; (g) if we have collected your information from another person, who that person is; (h) whether we make any decisions about you automatically (g) whether your information goes outside the European Economic Area. You can also ask us for a copy of the data we have.
You can ask us to correct any details you think we have which are incorrect
You can ask us to delete information about you if any of the following apply: (a) it is no longer required by us for the purpose for which we collected it from you; (b) if we collected it with your explicit consent, when you withdraw that consent; (c) if you have grounds to object to us using it (see below) and we do not have any overriding legitimate grounds for using it; (d) if we have unlawfully used your information; (e) if you need us to delete it so that you can comply with a legal obligation. Please note that we may need to keep certain information to comply with our legal obligation or for claims purposes.
You can ask us to stop using your information if any of the following apply, (a) you don’t think we have the correct details for you; (b) our use is unlawful and you do not want us to delete your information; (c) when you object to processing (see below); (d) we no longer require the information for the purpose for which we collected it; (e) where we collected the information with your explicit consent (f) if you object to our use (see below) and we do not have any overriding legitimate grounds for using it; (g) if you need us to delete it so that you can comply with a legal obligation. Please not when you make a request, we can still store your information and use it for claims purposes or if it is necessary to protect another person.
You have the right to ask us to send your information to you or another person where we originally collected your information with your explicit consent. We must provide this in a structured, commonly used and machine-readable format. Please note this does not include information which we have inferred or derived, for example, information we have collected about you to understand your shopping habits with Missguided in order to give you a good customer experience.
You have the right to ask us to stop using your information where we have told you the legal purpose for which we are processing your information is for “legitimate interests” (see above) and you have grounds relating to your personal situation which requires us to stop using your information or where we have collected your information for direct marketing and you want us to stop using it for direct marketing purposes.
The Sites and App are not intended for use by under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If you are under 18 do not use the Sites, App or provide any information about yourself including without limitation your name, address, email address or any screen name or user name you may use. If we learn that we have collected or received personal information from anyone under 18 without verification of parental consent, we will delete that information. If you believe that we may have any information from or about a user under 18, please contact us.
Please let us know if at any time you wish us to stop interacting with you on the Social Media or using any of your information on the Social Media by contacting us at the details set out below. By Interacting with us (whether on the Sites, App, Social Media or otherwise) you grant to us a perpetual, worldwide, royalty-free license to use Your Image and Contributions for the purposes of promoting, advertising and endorsing our goods and services, including without limitation for the purposes of your participation in any promotional activity for the same, and in any media including without limitation television, Social Media, on our Sites, App, in print and outdoor advertising materials. We may want to use Your Image and Contributions for additional purposes which will be detailed when we collect Your Image and/or in any promotional terms and conditions which will be featured on our terms page.